Soccer Manager Pro — Support

Last updated: August 8, 2026

Thanks for using Soccer Manager Pro! Most questions are answered below. If you need more help, we're happy to hear from you.

Contact us: soccermanager@fesstech.com
We typically reply within 1–2 business days. Please include your device model and iOS version so we can help faster.

Getting Started

How do I add players and build a team?

Open Team Builder from the settings bar, add your players, and set your team names. Then use Setup Builder to create a formation with named positions, and drag players onto the field.

How do I start the game clock?

Tap the play button next to the clock to start. The clock pulses for alerts and can be corrected at any time from Timer Options if you forget to pause or resume.

Substitutions & Playing Time

How do I make a substitution?

Move a player: tap a player, then tap an open spot.
Sub from the bench: tap a bench player, then tap a position.
Swap two players: long-press, two-finger swap, or drag one onto another.
Stage several changes and commit them all at once with the checkmark.

What do the colored meters mean?

Each player card shows live time meters: total minutes played, current on-field stint, and bench rest time. The stint indicator flashes when a player reaches your sub interval so no one gets forgotten on the field.

What is Sub History?

Every change is logged with the game time. Open the Sub History drawer to flash back through your substitutions and see who came on for whom.

Alerts

How do I change or turn off alerts?

In Timer Options you can set the sub-alert interval, schedule hydration breaks, enable a half-time alert, exclude the goalie from alerts, and turn vibrations off entirely (the clock still pulses and cards still flash).

Apple Watch

The watch isn't showing my game.

Make sure the Watch app is installed and your watch is paired and nearby. The watch mirrors the currently active game — open the game on your iPhone first, then check your wrist. If it still doesn't sync, relaunch both apps.

Sharing

How does Live Share work?

Live Share mirrors your game to nearby devices on the same Wi-Fi network. Tap the antenna icon to host, and the game appears on the other device.

How do I send a saved game to another coach?

In Saved Game States, tap the share button on a saved game. The app creates an encrypted .smgame file that you can send by AirDrop, Mail, or Messages.

The shared file won't open when I tap it in Messages.

Because the file is encrypted, it can't be opened straight from the Messages conversation. Instead:

Save the file first — tap it, then choose Save to Files (or use AirDrop, which opens the app directly).
Open the Files app and tap the saved .smgame file.
Soccer Manager Pro launches and asks you to confirm the import.

Tip: AirDrop is the quickest way to share between two devices — the receiving device opens the app and prompts to import automatically.

Subscription & Billing

How much does Soccer Manager Pro cost?

Soccer Manager Pro is an auto-renewing subscription: 7 days free, then $4.99 per year. The free trial gives you full access to everything on both iPhone and iPad. Prices may vary by region and are shown in the app before you subscribe.

Do I need to pay separately on my iPhone and iPad?

No. One subscription covers all your devices — iPhone and iPad — as long as they're signed in to the same Apple ID.

When am I charged?

Nothing is charged during the 7-day free trial. Unless you cancel at least 24 hours before the trial ends, your subscription begins automatically and your Apple ID is charged the yearly price. It then renews once a year until you cancel.

How do I cancel or manage my subscription?

Everything is managed through Apple, not inside the app:

Open the Settings app and tap your name at the top.
Tap Subscriptions.
Select Soccer Manager Pro and choose Cancel Subscription (or change your plan).

Canceling stops the next renewal; you keep access until the end of the current period. Cancel before the trial ends and you won't be charged.

I already paid / used the app before — do I have to subscribe?

No. If you owned an earlier paid version or the previous one-time iPad unlock, or you downloaded the app before it moved to a subscription, you keep full access for free. If a device doesn't recognize this, tap Restore Purchase on the subscription screen.

I subscribed but a device is asking me to pay again.

Make sure the device is signed in to the same Apple ID you used to subscribe, then tap Restore Purchase on the subscription screen. Restoring re-checks your Apple ID and unlocks the app at no extra charge.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, and request a refund for Soccer Manager Pro.

Data & Privacy

Where is my data stored?

Everything stays on your device. The app has no account and collects no data. See our Privacy Policy.

I got a new phone — how do I move my data?

Use Share on a saved game to send it to your new device, or restore your device from an iCloud/encrypted backup, which includes the app's local data.

Still stuck?

Email soccermanager@fesstech.com with a description of the problem and, if possible, a screenshot. We'll get back to you.